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East Coast Podiatry is a part of Cigna’s Direct Billing Providers Network


East Coast Podiatry with Cigna

Cigna Corporate Policy Members

Enjoy *Cashless podiatry services at our clinics via our exclusive Direct Billing arrangement.

*depending on policies, co-payments or deductibles may apply.

 

Cigna Individual Policy Members

Find out if your policy covers Podiatry services and facilitate the submission of your claims by providing our staff your Cigna card / e-card upon initial registration.

 

Focus on your recovery, we’ll take care of the rest.

Simply follow the steps below to enjoy seamless insurance claims processing

 

Step 1

Call us directly at +65 6884 4123 for an appointment with our Podiatrist.

 

Step 2

Inform our clinic staff over the phone that you are a Cigna member and provide us with your Full Name and Cigna Membership Number. Our staff may also ask you to WhatsApp both sides of your Cigna membership card to us.

 

Step 3

Bring along your Cigna membership card for verification on your appointment day.

Our Podiatrist will advise you on your eligibility for cashless services at our clinic.

 

Questions? Reach out to us directly at (+65) 6884 4123 or email us at services@ecpc.sg

A direct billing arrangement is a process where the healthcare provider (the clinic)  directly bills the insurer (Cigna) for services rendered to the members (yourself) of the policyholder (your company).

Deductibles are the accumulated amount that you will need to pay out-of-pocket before your insurance coverage kicks in. The specifics for this will depend on the details of your insurance policy. For more information on this, you may contact your HR department or Cigna’s hotline.

Co-payment is a percentage of your medical bill that you will need to pay directly at the healthcare facility. For more information on this, you may contact your HR department or Cigna’s hotline.

 

For example, if your policy states that you need to co-pay 10% for podiatry services.

 

Total consultation and treatment cost  : $500

Patient pays 10%  : $50

Insurer pays 90%  : $450

(amounts above subject to 7% GST)

You may send us an image of both sides of your Cigna membership card via WhatsApp or Email (services@ecpc.sg) and we will get back to you on your coverage as soon as possible.

Certain policies may not offer direct billing without an LOG/ GOP. Our clinic staff can check on your eligibility and request for an LOG/ GOP from Cigna on your behalf.

 

If an LOG/GOP is issued, you may enjoy cashless services subject to the terms indicated on the guarantee. Your claims outcome will still be subject to a final assessment by your insurer. You will need to make payment for services that are not covered by your insurer.

Your policy may indicate that you are under a co-payment scheme for certain healthcare services. In such cases, you will need to pay a certain percentage of your treatment fees and the rest will be covered by your insurer.

 

Your claims outcome will still be subject to a final assessment by your insurer. You will need to make payment for services that are not covered by your insurer.

You may contact our friendly clinic staff to follow-up on your claims. Alternatively, you may contact Cigna directly for more updates.

You will need to make payment for services at our counter if you are not eligible for cashless services. We offer several payment modes including Cash, NETS, Credit Cards and easy-payment options over 6/12/24 months with selected credit cards. You may find more information on our Fees & Prices page.