Posted on Thursday, April 5, 2018
A heartfelt thanks to all friends of East Coast Podiatry who graced the Opening Reception of our Orchard location. Our team is immensely grateful and express our heartfelt thanks.
We are here today thanks to the kind support of our friends and close healthcare partners, unceasing work of our staff, and continued endorsement of our dear patients. All of you have played an indispensable part in our continued efforts to provide the best podiatric care in Singapore today.
East Coast Podiatry’s Orchard centre offers a scenic view of Orchard Road, Singapore’s premier shopping district, in a luxurious environment designed for the comfort of our patients and their families. With this new facility, we are able to offer an improved array of services and have also extended our operating hours into the weekends to better serve our patients.
“Our prerogative is the patient experience. We wanted to design an environment which ensures that a visit to our clinic would be a comfortable and soothing process. From ample natural lighting from the full height glass windows to the warm earth-toned carpeted flooring to the full height glass walls lining the treatment, no detail was spared in our attempt to ensure the best possible physical experience for our patients.” – Dr. Michael Lai, Clinical Director & Principal Podiatrist
“We take special care to train our clinical staff and patient relations team to provide a pleasant and seamless transition between every stage of the clinical process. In order to provide the best patient experience, we continue to review this process with our patients and clinical staff to ensure that the needs and expectations of each patient are met and exceeded.” – Melvyn Lim, Chief Operating Officer.
“We understand that some ailments result in patient discomfort and seeking treatment can sometimes be bewildering or uncomfortable. That’s why we designed a professional and welcoming clinical process for our patient’s comfort. For example, diabetic patients often experience discomfort during everyday activities and suffer from limited mobility. By setting up our treatment spaces to minimise movement and minimise discomfort and using high quality clinical tools and precise state-of-the-art devices, we are able to offer an unparalleled lower extremity clinical service.” – Georgina Tay, Director & HOD
As we enter this new phase of our journey, we invite you to continue on this path with us. Check in for more updates as we forge ahead to provide the gold standard of Podiatric care in Singapore.