Terms & Conditions

Welcome to the East Coast Podiatry Centre (“We”, “Us”, “Our”, “East Coast Podiatry”) website. These terms and conditions apply to all visitors or users (“You”, “Your”) of this website. By accessing or using this website, you agree to be bound by these terms. If you disagree with any part of these terms, please do not access the website.

1. Medical Disclaimer

All health and health-related materials included within this East Coast Podiatry site are intended for informational purposes only. Under no circumstances should these materials be considered or used as a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider.

Please do not disregard professional medical advice or delay seeking it because of something you have read on this site. Although we strive for accuracy, East Coast Podiatry disclaims all liability for any loss, injury, or damages suffered as a result of reliance on the information contained herein.

2. Legal Disclaimer & Indemnity

You agree to indemnify and hold harmless East Coast Podiatry, its subsidiaries, affiliates, and their respective directors, officers, agents, and employees from and against any loss, liability, claim, or demand (including reasonable legal fees) arising out of your use of this website or your violation of these Terms of Use.

3. Personal Data Protection (PDPA Compliance)

In accordance with the Personal Data Protection Act 2012 (PDPA), East Coast Podiatry is committed to protecting your personal data.

3.1 Collection and Purpose: By submitting your personal information (including name, email address, and mobile number) via our website or during clinical registration, you consent to East Coast Podiatry collecting, using, and disclosing your personal data for the following purposes:

• Processing and responding to your enquiries or appointment requests;
• Providing medical services, clinical care, and treatment follow-ups;
• General administrative and record-keeping purposes.

3.2 Marketing and Promotional Communications: Where you have provided your explicit consent (e.g., by ticking a consent box or providing your details for a newsletter), you agree to receive recurring marketing and promotional messages from East Coast Podiatry. These communications may be sent via:

• Email: Regarding clinic news, health tips, and service updates.
• WhatsApp / SMS: Regarding promotional offers, package reminders, or exclusive patient events.

You may withdraw your consent for marketing at any time by clicking the 'unsubscribe' link in our emails or by contacting our Data Protection Officer. Please note that withdrawing marketing consent does not affect our ability to contact you via these channels for essential service-related matters (e.g., appointment reminders).

3.3 Disclosure to Third Parties: We do not sell or rent your personal data. Your information will not be shared with third parties except:

• Where necessary to provide the services you requested (e.g., laboratory services, shoe manufacturers, or insurance processing);
• Where required or permitted by law.

3.4 Access and Correction: You have the right to request access to, or the correction of, your personal data held by us. You may also withdraw your consent to our use of your personal data at any time, subject to legal or contractual restrictions.

3.5 Data Protection Officer (DPO): If you have any questions regarding your personal data or wish to exercise your rights under the PDPA, please contact our Data Protection Officer at:

• Email: javier@ecpc.sg
• Address: 1090 Lower Delta Road, #06-05 S(169201)

4. Cookies and Web Tracking

This website uses “cookies” to enhance your browsing experience and analyse site traffic. Cookies are small data files stored on your hard drive that help us recognise repeat visitors. You may adjust your browser settings to refuse cookies; however, please note that some features of the website may not function correctly as a result.

5. Intellectual Property

All content on this website—including text, logos, videos, and images—is the exclusive property of East Coast Podiatry or identified third parties. Users are strictly prohibited from replicating, distributing, or using any content for commercial or personal gain without prior written consent from East Coast Podiatry.

6. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the Singapore courts.

7. Changes to Terms

East Coast Podiatry reserves the right to modify these Terms & Conditions at any time without prior notice. Your continued use of the site signifies your acceptance of any updated terms.